Contact Us
Contact Us — Atlantic Cargo®
Have a question about your order, shipping, sizing, or an upcoming drop? We’re here to help.
Because many of our releases are produced in limited quantities, we encourage you to reach out as soon as possible if there’s ever an issue with your order.
Customer Support
📧 info@acargogear.com
We typically respond within 24 hours on business days.
Order Issues
If you’re contacting us about an order, please include:
• Your order number
• The email used at checkout
• A brief description of the issue
This helps us resolve things quickly and accurately.
Damaged or Defective Items
If your order arrives damaged or with a production defect, contact us within 7 days of delivery and include clear photos so we can make it right.
Collaborations & Wholesale
For wholesale inquiries, brand collaborations, or licensing opportunities, email:
📧 crew@acargogear.com
Response Time
We respond to most messages within 1 business day. During major drops or holidays, response times may be slightly longer due to higher volume.