Privacy policy

Atlantic Cargo® Privacy Policy

Last Updated: [12/11/25]

This Privacy Policy describes how Atlantic Cargo® (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from acargogear.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, whether you are a customer, website visitor, or another individual whose information we may collect.

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree, please discontinue use of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.


How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources as part of providing the Services. The information we collect and how we use it depends on how you interact with us.

In addition to the specific uses listed below, we may use your personal information to:

  • Communicate with you

  • Fulfill orders and provide the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights, users, and systems


Personal Information We Collect

1. Information You Provide Directly

This may include:

  • Basic contact details: name, shipping address, billing address, phone number, email

  • Order information: items purchased, payment confirmation, shipping details

  • Account information (if accounts are enabled): username, password

  • Shopping activity: items viewed, cart activity, wishlists

  • Customer support information: messages or details you provide when contacting us

Some Services require certain information to function; choosing not to provide it may limit your ability to use specific features.


2. Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about your device and interaction with the Site, including:

  • IP address

  • Browser and device details

  • Network information

  • Pages viewed, links clicked, and usage patterns

We use cookies, pixels, and similar technologies to:

  • Operate and improve the Site

  • Remember your preferences

  • Analyze usage

  • Personalize content and ads

For details on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may disable cookies through your browser, but doing so may impact site functionality.


3. Information From Third Parties

We may receive information about you from:

  • Service providers (e.g., Shopify, payment processors, analytics providers)

  • Shipping and fulfillment partners

  • Marketing and advertising partners

  • Email service providers

Any information received from third parties will be treated according to this Privacy Policy.


How We Use Your Personal Information

We use your information for purposes such as:

Providing Products & Services

  • Processing orders and payments

  • Shipping orders

  • Managing returns and exchanges

  • Sending notifications about orders or account activity

  • Maintaining your account (if enabled)

Marketing & Advertising

  • Sending promotional emails

  • Personalizing ads and product suggestions

  • Improving your browsing experience

Security & Fraud Prevention

  • Monitoring for suspicious activity

  • Detecting and preventing fraud

  • Protecting our systems and users

Customer Communication

  • Responding to inquiries

  • Providing support

  • Improving Service quality


How We Disclose Personal Information

We may disclose personal information to:

  • Vendors and service providers: payment processors, shipping partners, IT providers, analytics providers

  • Business and marketing partners (including Shopify)

  • Affiliates within our corporate group

  • Third parties when you direct us to, such as when you use social media integrations

  • Authorities when required by law

  • Successor entities in the event of a merger, acquisition, or similar business transition

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.


User-Generated Content

If you post reviews or other content publicly, that information becomes public.
We are not responsible for how others may use or access publicly shared information.


Third-Party Websites & Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy or security practices of these sites.
Please review their policies before providing personal information.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16.
If you believe your child has provided information, contact us to request deletion.


Security & Retention

No method of transmission or storage is completely secure.
We maintain safeguards but cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access / Know the data we hold about you

  • Delete your information

  • Correct inaccuracies

  • Transfer / Portability

  • Restrict processing

  • Withdraw consent

You may also:

  • Opt out of marketing emails at any time (via the unsubscribe link)

  • Designate an authorized agent to make privacy requests on your behalf

We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at:

info@acargogear.com


International Users

We may process your information in the United States and other countries.
If transferring data outside the EU/UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.


Contact Us

If you have questions about our privacy practices or wish to exercise your rights, contact us at:

📧 info@acargogear.com